Shipping policy

Thank you for choosing Lunenoir™. We are committed to providing a transparent, reliable, and seamless shipping experience for all our customers worldwide.

Shipping Rates & Delivery Estimates

We are pleased to offer Free Standard Shipping on all orders, with no minimum purchase required.

Destination	Order Handling Time	Transit Time	Shipping Cost
Australia	1 – 2 Business Days	5 – 7 Business Days	FREE
United States	1 – 2 Business Days	5 – 7 Business Days	FREE
International (Rest of World)	1 – 2 Business Days	7 – 21 Business Days	FREE

Order Processing & Fulfillment

• Processing Time: All orders are verified, quality-checked, and packaged within 1 – 2 business days (Monday – Friday, excluding public holidays).

• Order Cut-Off Time: Orders placed before 5:00 PM (AEST) will begin processing the same business day.

Order Tracking

• Once your order has been dispatched, you will receive an automatic Shipping Confirmation Email containing your tracking number and carrier link.

• Tracking details may take 24–48 hours to update in the carrier system after initial dispatch.

Customs, Duties & Import Taxes

• For international shipments, customs policies vary by destination country.

• Any applicable customs fees, import duties, or local taxes incurred upon arrival are the responsibility of the recipient.

Shipping Address Corrections & Inquiries

• Please ensure your shipping address is complete and accurate at checkout. If you need to make changes, contact us immediately before the order is processed.

Customer Support & Contact

• Brand: Lunenoir™

• Email: goldinajayne@gmail.com

• Phone: +61 9413794263

• Business Address: 34 Coolibar Street, Canley Heights, NSW 2166, Australia